Terms of Use

1. These terms

These terms are an agreement between you and Aalto Studio FZE, One Central, Dubai, United Arab Emirates (“Festlig”, “we”) about using the Festlig app and festlig.app. By using Festlig you accept them and our Privacy Policy. If you don't agree, please don't use Festlig.

2. Who can use Festlig

You must be at least 13, or older where the law of your country requires it, and able to agree to these terms. Use your real first name or a name people at the event will recognize, and don't pretend to be someone else. You're responsible for what happens with your sign-in, so keep it secure.

3. How Festlig works

A host creates an event and invites people with a link or QR code. Everyone takes a limited number of photos and short videos, like with a disposable camera, and they're collected in one album that's revealed when the host chooses. The host can also share the album on the web. Free events have limits; paid plans raise them.

4. Your photos and videos

• Your photos and videos stay yours.
• To run Festlig, you allow us to store them, process them (apply the event's camera look, make previews and the web album's download), and show them to the people the event's settings allow, and on the web if the host shares the album. This permission is worldwide, free of charge, and ends when the photo or the event is deleted (copies in backups disappear within 8 weeks).
• Only share what you have the right to share. Where the law requires it, get the consent of the people in your photos, and respect people who don't want to be photographed.

5. Hosting an event

• As a host you decide who's invited (anyone with the link or QR code can join until the event is full), who sees which photos, and whether the album is shared on the web. Only share invitations and album links with people you trust, and add a password to web albums you want to keep private.
• Let your guests know photos are being shared, and remove photos that shouldn't be there. You can remove guests from your event; their photos are then deleted and they can't join again.
• Deleting an event deletes all its photos and videos for everyone.

6. What's not allowed

• Anything illegal, and content that sexualizes minors. We report child sexual abuse material to the authorities.
• Nudity or sexual content of people who haven't agreed to it, and photos taken where people expect privacy (such as bathrooms or changing rooms).
• Harassment, bullying, threats, hate, or content that encourages violence or self-harm.
• Sharing someone's photos or personal information against their wishes.
• Pretending to be someone else, spam, or using Festlig for advertising.
• Trying to access events or photos you weren't invited to, to get around limits or payments, or to disrupt, scrape or attack the service.

7. Reports and enforcement

Report a photo or video from its menu in the app, or write to hello@festlig.app. We review reports, usually within 24 hours. If something breaks these terms or the law, we may remove it, remove the person from the event, or suspend or close their account, without notice where that's needed to protect people. If you think we got it wrong, write to us and we'll look again.

8. Plans and purchases

• Plans (Silver, Gold and Platinum) apply to the one event you buy them for. Extra shots apply to you in one event. Both are one-time purchases through the App Store or Google Play, not subscriptions, with the price shown in the app before you buy.
• Apple and Google process payments and refunds under their own terms. To ask for a refund, use reportaproblem.apple.com for the App Store, or your Google Play order history. If a purchase is refunded, what it unlocked is taken back: the event returns to the plan still paid for, and refunded extra shots are removed.
• What you buy is unlocked right away. Where the law gives you a right to withdraw, you agree that it starts at once and that the right ends once it's unlocked; this doesn't affect your rights under Apple's or Google's refund policies.

9. How long albums are kept

Albums stay until the host deletes the event, or are deleted automatically 12 months after a Free event ends and 24 months after a paid one; the app shows the date. Festlig isn't a backup service: save the photos that matter to you (you can, in full quality, at any time).

10. Changes to Festlig

We keep improving Festlig and may change or end features. If a change takes away something you paid for, we'll tell you first and make it right.

11. Ending

You can stop using Festlig and delete your account at any time in Settings. We may suspend or close accounts that break these terms. Sections 4 (for copies still being deleted), 12, 13 and 14 continue after that.

12. Our responsibility

We work hard to keep Festlig running and your photos safe, but it's provided as it is and as available. As far as the law allows, we're not liable for indirect or consequential losses or lost data, and our total liability is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits liability that the law doesn't allow us to limit, such as for death or personal injury caused by negligence, fraud, or your statutory rights as a consumer.

13. Apple

These terms are between you and Festlig, not Apple. Apple isn't responsible for Festlig or its content, and has no obligation to provide maintenance or support for it. If Festlig fails to conform to any applicable warranty, you can notify Apple, and Apple will refund the purchase price (if any); Apple has no other warranty obligation. Apple isn't responsible for any claims relating to Festlig, including product liability, legal or regulatory compliance, consumer protection and intellectual property claims; we are, as far as these terms say. You confirm you're not in a country under a U.S. embargo or on a U.S. list of prohibited parties. Apple and its subsidiaries are third-party beneficiaries of these terms and can enforce them against you.

14. Law and disputes

These terms are governed by the law of the country where Aalto Studio FZE is established. If you're a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in your local courts. Please write to us first; most problems can be solved quickly.

15. Changes to these terms

We may update these terms. We'll update this page and the date above, and tell you in the app about significant changes before they apply. If you don't agree with them, you can delete your account.

16. Contact

Questions about these terms: hello@festlig.app.